Privacy Policy

Last Updated: March 20, 2026

1. Introduction

OrbitOne Software ("we", "our", "us") operates the rosterOrbit mobile application ("App"). We are committed to protecting your privacy and handling your personal information in accordance with applicable laws, including the Australian Privacy Act 1988 (Cth).

This Privacy Policy explains how we collect, use, disclose, and safeguard your information.

2. Information We Collect

We may collect:

(a) Personal Information

Name
Email address
Phone number
Employer/business details
Job role or employment information

(b) Usage Data

Device information (model, OS, IP address)
App usage statistics
Log data and diagnostics

(c) Rostering Data

Staff schedules and availability
Shift assignments
Attendance or time-related data

3. How We Use Your Information

We use your information to:

Provide and operate the App
Manage staff rostering and scheduling
Communicate with users (notifications, updates)
Improve functionality and user experience
Ensure security and prevent fraud
Comply with legal obligations

4. Data Sharing and Disclosure

We may share your information with:

Service providers (e.g. hosting, analytics)
Your employer or organisation (if you are an employee user)
Legal or regulatory authorities where required

We do not sell personal information.

5. Data Storage and Security

We take reasonable steps to protect your information, including:

Encryption (in transit and at rest)
Secure servers and infrastructure
Access controls

However, no system is completely secure.

6. International Data Transfers

Your data may be stored or processed outside Australia. We take reasonable steps to ensure appropriate safeguards are in place.

7. Your Rights

You may:

Access your personal information
Request correction of inaccurate data
Request deletion (subject to legal obligations)

8. Data Retention

We retain data only as long as necessary for:

Service provision
Legal and regulatory requirements

9. Children’s Privacy

The App is not intended for individuals under 16.

10. Changes to This Policy

We may update this Privacy Policy. Updates will be posted within the App.

11. Contact Us

OrbitOne Software
info@orbitonesoftware.com.au
1800 960 606

Level 18,
324 Queen Street
Brisbane, QLD 4000